Privacy Policy

Last updated: 15 April 2026

This Privacy Policy explains how Vintage Top Shelf collects, uses, and protects personal data when you visit our website or place an order.

This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. About Us

Vintage Top Shelf is the data controller responsible for your personal data.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number (if provided)

Transaction Information

  • Order details
  • Purchase history
  • Payment confirmation from payment processors

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data collected via cookies

3. How We Use Your Information

Your personal data may be used to:

  • Process and fulfil orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and services
  • Prevent fraud and unlawful activity
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data on the following lawful bases:

  • Contract: to fulfil orders and provide services
  • Legal obligation: to comply with tax and legal requirements
  • Legitimate interests: to improve our services and prevent fraud
  • Consent: where required, such as for certain cookies

5. Payment Information

Payments are processed securely through third-party payment providers. Vintage Top Shelf does not store credit or debit card details.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders
  • Comply with tax and legal obligations
  • Resolve disputes and enforce agreements

7. Sharing Your Information

We may share personal data with trusted third parties where necessary, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technical service providers
  • Legal or regulatory authorities where required

We do not sell or rent personal data to third parties.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

Requests can be made using the contact details below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality, improve user experience, and analyse website traffic.

We use the following types of cookies:

  • Functional cookies: required for essential website features such as shopping cart and checkout
  • Analytics cookies: used to understand how visitors interact with the website
  • Marketing cookies: used to support features such as cart recovery and marketing activity where applicable

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or manage your preferences.

You can withdraw or change your consent at any time using the cookie settings available on the website.

For more detailed information, please refer to our Cookie Policy.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

12. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Vintage Top Shelf
Email: info@vintagetopshelf.co.uk

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